Privacy policy

Introduction

Welcome to SensusTouch. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website sensustouch.com and purchase our products, including Keyboards, Mice, and Headphones. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Personal Information You Provide

  • Contact and Identity Data: Such as your name, shipping address, billing address, and email address when you make a purchase or contact us.
  • Transaction and Payment Data: Details of products you purchase and payment information. Please note that we do not store full credit card numbers; payments are processed by secure third-party payment gateways.
  • Communication Data: Any correspondence when you contact our customer support via email at [email protected].

Automatically Collected Information

  • Technical Data: Including your IP address, browser type, operating system, device information, and pages you view on our site.
  • Usage Data: Information about how you interact with our website, collected through cookies and similar tracking technologies to improve site functionality and your shopping experience.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, including shipping and customer service.
  • To communicate with you about your order, respond to inquiries, and provide support.
  • To improve, personalize, and optimize our website, products, and services.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To send you promotional communications about products, offers, or news, where you have consented to receive such messages. You may opt-out at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: With trusted partners who perform functions on our behalf (e.g., payment processing, order fulfillment, shipping, data analysis, marketing assistance). These parties are contractually obligated to protect your data and use it solely for the services they provide.
  • Legal Compliance: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws, including implementing appropriate safeguards like Standard Contractual Clauses approved by relevant authorities.

Data Security

We implement robust technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or update your personal information.
  • The right to request deletion of your personal data.
  • The right to restrict or object to certain processing activities.
  • The right to data portability.
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionalities of our site.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]